This Privacy Notice describes the privacy practices of Elanco and applies to all Elanco operations including:

· Websites or digital services operated by us;

· Mobile and other software applications;

· Social media pages that we control;

· Email messages and other communications that we send to you; and

· Other ways in which we communicate with you or collect Personal Information from or about you, via our online and offline programs and services.

Collectively, we refer to these operations in this Privacy Notice as the “Services.”

Please note that this Privacy Notice does not apply to applicants, employees, independent contractors, or other individuals with whom we interact in an employment-related capacity (our “Workforce”). Members of our Workforce may access the Elanco Workforce Privacy Notice by clicking here.

• “Consumer” means any natural person, including website visitors other than Customers and Workforce members.

• “Customer” means any natural person with whom Elanco interacts in a business-related capacity.

• “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Customer or household. Personal Information includes “personal data” (or equivalent terms) as that term is defined by applicable privacy laws. Personal Information also includes “Sensitive Personal Information,” as defined below, except where otherwise noted.

• “Sensitive Personal Information” means Personal Information that reveals a Customer or Consumer’s social security, driver’s license, state identification card, or passport number; account log-in, financial account number, debit card number, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; precise geolocation; racial or ethnic origin, religious beliefs, or union membership; contents of email or text messages; and genetic data. Sensitive Personal Information also includes processing of biometric information for the purpose of uniquely identifying a Customer or Consumer and Personal Information collected and analyzed concerning a Customer or Consumer’s health, sex life, or sexual orientation. Sensitive Personal Information also includes “sensitive data” (or equivalent terms) as that term is defined by applicable privacy laws.

• “Processor” means a supplier, service provider or contractor as those terms are defined by applicable privacy laws.

• “Third Party” means any entity that is not a Processor.

Other terms used herein that are defined terms under applicable privacy laws shall have the meanings afforded to them by applicable privacy laws, whether or not capitalized, unless the context indicates otherwise. As there are some variations between such definitions across global privacy laws, the definitions applicable to you are those provided in the statute for the region, country, or U.S. state in which you are a Customer or Consumer. For example, if you are a California Consumer, terms used in this Privacy Notice that are defined terms in the CCPA shall have the meanings afforded to them in the CCPA as this Privacy Notice applies to you.

This section of our Privacy Notice lists the categories of Personal Information Elanco and our Processors and Third Parties collect and explains how we and our Processors and Third Parties process that Personal Information.

We collect the following categories of Personal Information from Customers and Consumers, and we have collected the following categories of Personal Information from Customers and Consumers in the past twelve months:

• (1) Identifiers, such as name, alias, IP address, online identifiers, browser and mobile application identifiers, account name, physical characteristics or description;
• (2) Contact and financial information, including phone number, address, email address, medical information;
• (3) Characteristics of protected classifications under state or federal law, such as age and gender;
• (4) Commercial information, such as transaction information and purchase history;
• (5) Biometric information;
• (6) Internet or other electronic network activity information, such as browsing history, interactions with our websites or advertisements, and information collected via cookies, pixels, and similar digital tracking technologies;
• (7) Geolocation data, such as device location;
• (8) Audio, electronic, visual and similar information, such as call and video recordings;
• (9) Professional or employment-related information, such as work history and prior employer, training records, Continuing Education credits and certificates;
• (10) Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an Individual’s preferences and characteristics; and
• (11) Sensitive personal information, including:
  • (a) Personal Information that reveals:
    •     (i) Social security, driver’s license, state identification card, or passport number; or
    •     (ii) Precise geolocation;
  • (b) Biometric data processed for the purpose of uniquely identifying a Customer or Consumer
  • (c) Dietary preferences
  • (d) Health-related information

We have disclosed the categories of Personal Information listed in this Section C (1) to Processors and Third Parties for a business purpose in the past twelve months.

Elanco and our Processors and Third Parties collect, process, and disclose the categories of Personal Information listed in Section C (1) (except for Sensitive Personal Information) for the purposes below. Please note that the references in the chart below to our legal bases for processing only apply to residents of countries or regions with privacy laws that require us to disclose our legal bases for processing.

We may also anonymize and/or aggregate (in a manner that prevents identification) any Personal Information we collect about you and use the resulting aggregated and/or anonymized data for any purposes permitted by applicable law.

Customers and Consumers are not required to disclose their Personal Information to Elanco or our Processors and Third Parties. However, provision of Personal Information is necessary in some contexts (for example, to allow us to provide products or services to you). Failure to disclose such Personal Information to Elanco or our Processors and Third Parties may limit our ability to provide products or services or certain website functionality to you or otherwise fulfil any applicable contract with you.

Elanco and our Processors and Third Parties collect, process, and disclose the categories of Sensitive Personal Information listed in Section C (1) for the purposes below. Please note that the references in the chart below to our legal bases for processing only apply to residents of the countries or regions with privacy laws that require us to disclose our legal bases for processing.

We do not use automated decision-making, including profiling, to make decisions that have legal or similarly significant effects with respect to Customers or Consumers.

Disclosure for California Customers and Consumers: We sell and share each of the categories of Personal Information listed in Section C (1) that we collect about Customers and Consumers, and we have sold and shared each of the categories of Personal Information listed in Section C (1) in the past twelve months. We sell and share each category of Personal Information listed in Section C (1) with the categories of Third Parties listed in Section D (1), for the purposes listed in Sections C (2) and (3). We do not have actual knowledge that we sell or share Personal Information of California Customers or Consumers under 16 years of age. For purposes of the CCPA, a “sale” is the disclosure of Personal Information to a Third Party for monetary or other valuable consideration, and a “share” is the disclosure of Personal Information to a Third Party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration. California Customers and Consumers have the right to opt out of the sale and sharing of their Personal Information, and can do so by clicking here, sending an email to privacy@elancoah.com, calling us toll free at 1-888-545-5973.

Disclosure for all other United States Customers and Consumers:  We sell or share the categories of Personal Information listed in Section C(1) to Third Parties listed in Section D(1) that will process the Personal Information for the engagement of targeted advertising, , as the terms “sell,” “process,” and “targeted advertising” are defined under the U.S. privacy law applicable in each state, and to the extent applicable to each state.  Customers and Consumers in the United States may exercise the opt-out rights applicable to them in their state by clicking here, sending an email to privacy@elancoah.com, or calling us toll free at 1-888-545-5973.

We will retain each category of Personal Information listed in Section C (1) for the time needed to fulfil our legitimate and lawful business purposes in accordance with our records retention policy and applicable laws and regulations.

The criteria used to determine our retention periods include:

       ∙ The duration of our relationship with you and the time needed to provide the Services to you;

       ∙ Whether there is a legal obligation to which we are subject; and

       ∙ Whether retention is advisable for other legal and regulatory purposes.

For each of the categories of Personal Information listed in Section C (1), we disclose and have disclosed such Personal Information to our affiliates and Processors, and to Third Parties in connection with the Services in the past twelve months:

∙ Elanco Affiliates: We disclose Personal Information to Elanco affiliates for the purposes described in this Privacy Notice, such as providing Services, communicating with you, facilitating programs, and otherwise accomplishing our business purposes. 

∙ Processors: We disclose Personal Information to our Processors to provide services such as sending email messages, managing data, hosting our databases, providing data processing services, providing customer service, conducting marketing activities, and similar purposes. Our Processors are restricted from using this data other than to provide services to us.

∙ Third Party Partners: We disclose Personal Information to other companies, including other animal health companies, for co-marketing, co-distribution, pharmacovigilance, and similar purposes. We also disclose Personal Information to Third Parties for advertising and analytics purposes, including via cookies and similar technologies.

∙ Other Third Parties: We may disclose Personal Information to respond to subpoenas or other lawful information requests from governmental authorities, or to comply with applicable law, including to report adverse events, respond to law enforcement requests, or manage security, emergencies, and incident response. We may also provide your Personal Information to a Third Party in connection with any sale, assignment, or other asset transfer, in which case we will seek assurances that the Third Party will treat the Personal Information in accordance with this Privacy Notice.

We collect Personal Information from the following sources:

∙ Online Services: We collect Personal Information when you interact with our Services, including when you browse our websites; purchase goods and services from us via the Services; communicate with us; post to social media pages; sign up for a newsletter; participate in a survey, contest, or promotional offer; or otherwise communicate with us.

∙ Visits and Offline Interactions: We collect Personal Information when we visit your place of business. We also collect Personal Information when you attend promotional events that we host, sponsor, or in which we participate.

∙ Customer Service Centers: We collect Personal Information when you communicate with us, including by contacting our customer service department. These communications may be recorded for the purposes of quality assurance and training.

∙ Rebate, Reminder, and Loyalty Programs: We collect Personal Information when you participate in a rebate, reminder, or loyalty program.  

∙ Other Sources: We collect Personal Information from other sources, such as public databases; veterinary clinics, our Processors and distributors; and Third Parties, including joint marketing partners.

As provided in Sections C (1) and (2), Elanco and our Processors and Third Parties collect Personal Information via cookies and similar technologies for purposes of analytics, auditing, research, and reporting. A cookie is a small data file that is stored directly on the computer or mobile device that you are using. We use cookies and similar technologies to collect information such as browser type, pages visited, referring URL, language preferences, and other aggregated traffic data. We and our Processors and Third Parties use:

∙ Strictly Necessary Cookies – To allow you to use and browse our Services.

∙ Functional Cookies – To obtain data for security purposes, and to display content more effectively, collect statistical data, and recognize your computer to assist your use of our Services.

∙ Advertising and Analytics Cookies – To analyze Customer or Consumer use of our Services, personalize your experience on our Services, and provide you with information and offers that are most likely to appeal to you.

Where legally required, we obtain consent via our cookie banner before collecting Personal Information via cookies or similar technologies (other than those that are strictly necessary).

Further, all Customers and Consumers may change their preferences with respect to the use of cookies and similar technologies on our Services, other than those that are strictly necessary for the operation of the Services.  Preferences may be changed by going to the “Cookie Preference” in the footer of the elanco.com home page and clicking on “Advanced Settings” Customers and Consumers may choose which types of cookies to accept.   Please note that if you block or reject cookies and similar technologies on our Services, functionality of the Services may be limited, and you may not be able to take advantage of some of the Services’ features. 

Depending on your Internet browser, you may also be able to change your settings to block and/or erase cookies from your device. You can check your browser instructions to learn more about these functions. Changing your settings with individual browsers or ad networks will not necessarily carry over to other browsers or ad networks. As a result, depending on the opt-outs you request, you may still see Elanco ads. Additionally, opting-out of targeted advertising does not opt you out of all ads, just those targeted to you.

We also allow Third Parties, including Google Analytics, to collect Personal Information via our Services to provide advertising services that are targeted based on your online activities across websites, mobile apps, and devices over time. These Third Parties may collect information about your activities on our Services on your current device and combine it with information about your activities on other websites, mobile apps, and devices. They may collect such information using server logs, cookies, web beacons, tags, pixels, mobile advertising IDs, cross-device linking, and similar technologies. For example, these Third Parties may use the fact that you visited our website to target advertising to you on other websites and mobile apps on your current device or on other devices you use.

Residents of certain U.S. states have the right to opt out of the sale, sharing, and/or processing of their Personal Information for purposes of targeted advertising. To exercise such rights, if applicable to you, please click here, send an email to privacy@elancoah.com, or call us toll free at 1-888-545-5973.

You may also be able to change your browser or device settings to limit disclosure of your Personal Information to Third Parties. Please note that we make no representations regarding the functionality or effectiveness of these tools.

We recognize opt-out preference signals that we are required to recognize for compliance with applicable law. Where required by applicable privacy laws, we treat such opt-out preference signals as a valid request to opt-out of sale and, as applicable, sharing for the browser or device through which the signal is sent and any Customer or Consumer profile we have associated with that browser or device, including pseudonymous profiles. If we know the identity of the Customer or Consumer from the opt-out preference signal, we will also treat such opt-out preference signal as a valid request to opt out of sale and sharing for such Customer or Consumer. California Customers and Consumers may use opt-out preference signals by downloading or otherwise activating them for use on supported browsers and setting them to send opt-out preference signals to websites they visit.

Our website is not intended for or designed to attract children under the age of 13. To comply with the Children’s Online Privacy Protection Act of 1998, we only collect personal information about a minor if we have obtained parental consent. If you are the parent or guardian of a minor and believe that we have collected Personal Information about your child in error, please contact us immediately at privacy@elancoah.com so we can make reasonable efforts to delete all Personal Information related to your child.

We provide reasonable physical, electronic, and procedural safeguards to protect Personal Information collected via our Services. For example, except as otherwise indicated in this Privacy Notice, we limit access to Personal Information to our Workforce members and Processors and Third Parties who need access to the Personal Information to perform the activities described in this Privacy Notice. Although we strive to provide reasonable security for Personal Information we process, no security system can prevent all potential security breaches. Accordingly, we cannot fully guarantee the security of the Personal Information we collect about you.

Personal Information we collect from and about you may be transferred outside of your country of residence, including to the U.S. and other countries that may not provide the same level of data protection as your country of residence. Nonetheless, Elanco will process your Personal Information in accordance with this Privacy Notice and applicable privacy laws. Further, when we receive or transfer Personal Information from or to our affiliates, Processors, and Third Parties, we implement appropriate safeguards to facilitate such transfers where required by applicable law.

To obtain additional information regarding and/or a copy of the safeguards Elanco has implemented to facilitate cross-border transfers of Personal Information, please contact us at privacy@elancoah.com.

Elanco has processes in place to uphold the rights that may be afforded to Customers and Consumers, in relation to the Personal Information collected and processed about them. This may include (depending on country or U.S. State of residence and the applicable privacy laws) such rights as:

∙ Right to Receive Information on Privacy Practices: You may have the right to receive the following information at or before the point of collection: (1) the categories of Personal Information to be collected; (2) the purposes for which the categories of Personal Information are collected or used; (3) whether or not that Personal Information is sold or shared; (4) if the business collects Sensitive Personal Information, the categories of Sensitive Personal Information to be collected, the purposes for which it is collected or used, and whether that information is sold or shared; and (5) the length of time Elanco intends to retain each category of Personal Information, or if that is not possible, the criteria used to determine that period. We have provided such information in this Privacy Notice, and you may request further information about our privacy practices by contacting us as at the contact information provided below.

∙ Right to Deletion: You may have the right to request that we delete any Personal Information about you that we collected from you, subject to certain exceptions.

∙ Right to Correction: You may have the right to request that we correct any inaccurate Personal Information we maintain about you.

∙ Right to Know: You may have the right to request that we provide you with the following information about how we have handled your Personal Information: (1) the categories of Personal Information we collected about you; (2) the categories of sources from which we collected such Personal Information; (3) the business or commercial purpose for collecting, selling, or sharing Personal Information about you; (4) the categories of Third Parties to whom we disclosed such Personal Information; and (5) the specific pieces of Personal Information we have collected about you.

∙ Right to Opt-Out of the Sale and Sharing of Personal Information: You may have the right, at any time, to direct us not to sell or share your Personal Information. To exercise that right, please contact us by clicking here, sending an email to privacy@elancoah.com, or calling us toll free at 1-888-545-5973.

∙ Right to Receive Information About Onward Disclosures: You may have the right to request that we disclose to you: (1) the categories of Personal Information that we have collected about you; (2) the categories of Personal Information that we have sold or shared about you and the categories of Third Parties to whom the Personal Information was sold or shared; and (3) the categories of Personal Information we have disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose.

∙ Right of Portability: You may have the right to obtain your Personal Information in a structured, commonly used, and machine-readable format for transmission to another data controller.

∙ Right to Opt out of Automated Decision Making: You may have the right to not be subject to a decision based solely on automated processing, including profiling, that produces legal or similarly significant effects.

∙ Right to Withdraw Consent: Where we rely on consent as our legal basis for processing, you may have the right to withdraw consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

∙ Right to Non-Discrimination: You have the right not to be discriminated against for exercising your data subject rights. We will not discriminate against you for exercising your data subject rights.

∙ Right to Lodge a Complaint: You may have the right to lodge a complaint with a relevant supervisory authority.

To exercise your data subject rights, you can submit your request here, send an email to privacy@elancoah.com, or call us toll free at 1-888-545-5973. Authorized agents may also submit requests via these methods, where permitted by applicable privacy laws.

Further, to opt out of receiving marketing-related emails, you can use the unsubscribe link at the bottom of any of our email communications, visit preference.elanco.com, or submit a request via the above methods.

We will not discriminate against you for exercising your data subject rights. For example, we will not deny goods or services to you, or charge you different prices or rates, or provide a different level of quality for products or services as a result of you exercising your data subject rights.

There may be limitations to our ability to comply with your request. Certain Personal Information may be exempt from the scope of data subject requests under applicable privacy laws or other regulations.

As permitted or required by applicable privacy laws, we may ask you to provide information that will enable us to verify your identity in order to comply with your data subject request. Where applicable, when a United States Customer or Consumer, authorizes an agent to make a request on their behalf, we may require the agent to provide proof of signed permission from the Customer or Consumer to submit the request, or we may require the Customer or Consumer to verify their own identity to us or confirm with us that they provided the agent with permission to submit the request. In some instances, we may decline to honor your request if an exception applies under applicable privacy laws. We will respond to your request consistent with applicable privacy laws.

To appeal our decision on your data subject requests, you may contact us at privacy@elancoah.com. Please enclose a copy of or otherwise specifically reference our decision on your data subject request, so that we may adequately address your appeal. We will respond to your appeal in accordance with applicable law.

As a convenience to our visitors, the Services may contain links to other sites owned and operated by Third Parties. This Privacy Notice does not apply to those Third Party websites. We are not responsible for and disclaim any liability for the collection or use of Personal Information at or by any Third Party websites. We recommend reviewing those Third Party websites’ privacy notices before disclosing Personal Information to them.

Disclosure About Direct Marketing for California Residents: California Civil Code § 1798.83 permits California residents to annually request certain information regarding our disclosure of Personal Information to other entities for their direct marketing purposes in the preceding calendar year. To make such a request, please send an email to privacy@elancoah.com with the subject “Shine the Light Request.”

Financial Incentives for California Customers and Consumers: Under California law, we do not provide financial incentives to California Customers or Consumers who allow us to collect, retain, sell, or share their Personal Information. We will describe such programs to you if and when we offer them to you.

We do engage in the “sale” of data as contemplated by Nevada law which requires us to maintain a request address pursuant to which you can submit a verified request directing us not to sell your data.  You can submit your request here, send an email to privacy@elancoah.com, or call us toll free at 1-888-545-5973

We may update this Privacy Notice from time to time. When we do so, we will make the updated notice available on this page. Elanco encourages you to review this page regularly for any changes.

To contact us with questions or more information, you can email us at privacy@elancoah.com or call us toll-free at 1-888-545-5973.

To contact our Data Protection Officer responsible for your country or region, please email us at privacy@elancoah.com. In your email, please indicate your country of residence.

Last Updated: March 31, 2025